We’ll get better at responding to customer and client needs
The coronavirus outbreak has made people create rapid-response teams that cut across functions and seniority, according to Joanne Cleaver, author of The Career Lattice and a consultant and trainer to employers and individuals on how to use lateral career strategies for sustained growth.
“People will discover that their coworkers and employees have talents that are relevant—even vital—to keeping the company operating,” she explains.
“It’s up to employees to make the case, post-virus, that their employers should invest in additional training and skills development to develop the abilities that came to the fore in the crisis. And it’s on companies to extract strategic value from how people rose to the occasion.”
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