Poor service
Of course, bad hotel service is the one thing all of the other warning signs are trying to save you from, but you can still catch it early. Start with paying close attention to how’s the staff treating you when you arrive, because it will indicate how they will treat you the rest of your stay.
“It is very important that the front-of-house staff be present, helpful, and friendly,” says Kelly. This applies to everything from motels, hotels to palatial resorts.
“If there is nobody to greet you or help with luggage when you arrive; if the valets are on their phones [or otherwise] ignoring you; or if the front desk staff is nowhere to be found, these are all signs of an inattentive staff that may not be able to meet your needs during your stay,” Kelly adds.
The reason that stands behind their attitude might be because they’re“understaffed, have disciplinary issues, or don’t pay or train their staff well.” Or it can just simply be rudeness. Either way, it’s better to avoid hotels that do not know how to treat their costumer.
